Thursday 9 December 2010

Cold weather Update 09/12/10


As you are aware we have a lot of orders on hold pending decent weather conditions to be able to send, Heres an update..

The weather over the weekend in most parts of the UK will be above freezing day and night, which makes it suitable to send livefoods,

However, there is a huge backlog in the delivery networks. Royal Mail are still not guaranteeing a next day delivery and our couriers are getting a 4 out of 5 next day delivery rate at the moment.

We will not be sending any frozen orders out until at least next week, No orders are being sent to scotland until the backlog clears into scotland,

If your order contains livefood please let us know if you would like us to post it today (Thursday) or Friday, the weather will be warm enough but as we cannot be sure that it will be delivered in time before it freezes again on Monday. We ask that you make the decision based on that they would be sent at your own risk if they are lost, delayed or arrive dead. If you do want us to send at your own risk please let us know asap.


Please accept our apologies for these unavoidable delays, we had hoped the transport network would have held up a bit better this time,

Thanks
Neil
www.livefoodsbypost.co.uk

Wednesday 1 December 2010

cold weather update

well its snowing, but we are still sending livefoods and the majority of parcels seem to be getting through ok, Royal mail have suspended next day delivery guarantees so we have removed the next day option from the livefoods on the website, just be aware that if you look outside your window and you can see white stuff chances are your post may be a bit delayed. so please be patient, snow,ice and christmas post arent a good combination!